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Feature Request Bug Report Design Feedback
Feature Request Bug Report Design Feedback
Community
Community
Feature Request Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
24
Default Article Editor
David
Nov 27, 2018
Collecting Feedback
1
23
Import From Solarwinds
Bear Golightly
Nov 27, 2018
Collecting Feedback
0
31
Remove Stars on iOS App
Tommy Jackson
Nov 26, 2018
Collecting Feedback
0
30
Task Dates
Mike Hellers
Nov 23, 2018
Collecting Feedback
0
31
Ticket Print Out
James Moore
Nov 22, 2018
Collecting Feedback
0
16
Ticket trigger // date of ticket create
Vehicle Rent Tech
Nov 20, 2018
Collecting Feedback
0
29
Round Robin Cap
David
Nov 20, 2018
Collecting Feedback
0
19
Transcript retrieval
Becky
Nov 20, 2018
Collecting Feedback
0
22
Let agents group their tickets by flag
Christian Mattart
Nov 20, 2018
Collecting Feedback
0
15
Auto-start and stop charge-timer when ticket is in and out of focus
Steffen Kemme
Nov 16, 2018
Collecting Feedback
0
23
Remove existing Labels field
Pearl
Nov 15, 2018
Collecting Feedback
0
11
Add the ability to 'Send to Jira as new issue' when creating a new ticket.
Alaa Al Danab
Nov 15, 2018
Collecting Feedback
0
17
Notification when email queue stops processing
Terry Cook
Nov 14, 2018
Collecting Feedback
0
21
Reporting on problems and incidents
Tina Soltani
Nov 14, 2018
Collecting Feedback
0
24
Limit access to Macros
Dragos
Nov 9, 2018
Collecting Feedback
1
19
Change new Article Status
Timo Francke
Nov 8, 2018
Collecting Feedback
1
15
Hide some of the built in reports
Glenn Jackson
Nov 8, 2018
Collecting Feedback
0
32
Grouped Triggers
Steve, Lam Hang
Nov 8, 2018
Collecting Feedback
3
19
Macro closing tab without reply
Timo Francke
Nov 7, 2018
Collecting Feedback
0
20
Option to add a Jira comment in a note within the Deskpro ticket
Trendfire
Nov 5, 2018
Collecting Feedback
1
15
User permissions
Kieron Hill
Nov 5, 2018
Collecting Feedback
0
20
Automatic notification mail when updating news.
Toda Tomoyuki
Nov 2, 2018
Collecting Feedback
0
18
Distinguish users cc'd tickets in search field
Steve, Lam Hang
Nov 1, 2018
Collecting Feedback
0
23
Report Labels
Miriam
Oct 29, 2018
Collecting Feedback
1
53
Add Filter condition for empty date fields & add custom date fields as conditions for Escalations
Jeroen van der Steen
Oct 25, 2018
Collecting Feedback
1
18
Feedback request sent even if it was collected on close
Yuriy Andamasov
Oct 24, 2018
Collecting Feedback
0
28
HubSpot integration
Yuriy Andamasov
Oct 24, 2018
Collecting Feedback
0
19
Report - Agent by team
Razvan Draghici
Oct 22, 2018
Collecting Feedback
1
9
Integration of Feedback and Youtrack/project management tools.
Nol Gulcher
Oct 22, 2018
Collecting Feedback
0
29
Better management of knowledge base articles across multiple brands
Ed O'Connor-Giles
Oct 18, 2018
Collecting Feedback
2
12
Add "Agent" to Ordered By dropdown menu in Tickets view
Greg Stiffler
Oct 17, 2018
Collecting Feedback
0
26
Ticket Update Trigger
Rafie
Oct 17, 2018
Collecting Feedback
1
17
Highlight code blocks in Articles
Yuriy Andamasov
Oct 13, 2018
Collecting Feedback
0
33
Reports are not available as CSV to external colleagues
Johannes Schilling
Oct 9, 2018
Collecting Feedback
1
15
Import articles from Google Drive/Docs
Yuriy Andamasov
Oct 6, 2018
Collecting Feedback
0
13
Sharing Tickets Across Deskpro Accounts
Yuriy Andamasov
Oct 5, 2018
Collecting Feedback
0
15
Agent permission report
Jaime Valencia
Oct 5, 2018
Collecting Feedback
0
17
Be able to exclude tickets which have previously been placed on 'hold' when creating an Average Total Time stat
Sicaro Burnett
Oct 4, 2018
Collecting Feedback
0
16
Add Persian characters support.
Mahdi malvandi
Oct 3, 2018
Collecting Feedback
0
20
Notify agents more clearly when a new chat has been assigned to them via Round Robin
Lynn Palumbo
Oct 2, 2018
Collecting Feedback
0
20
Merged tickets should leave the order number of the merged ticket as a comment
Jeremy Cunningham
Sep 28, 2018
Collecting Feedback
1
28
Update JIRA-logo
Mirjam
Sep 27, 2018
Collecting Feedback
0
22
Reusing Attachments within Tickets
Kim STRUELENS
Sep 27, 2018
Collecting Feedback
1
18
Numbered list in snippets
Jeremy Cunningham
Sep 26, 2018
Collecting Feedback
0
17
Add a setting to require users to provide a comment in the satisfaction survey
Ahmad Sahrizal
Sep 14, 2018
Collecting Feedback
0
25
Admin capability to delete agent IM groups
Lauren V
Sep 14, 2018
Collecting Feedback
1
16
Differentiate language availability per brand
Koen Glotzbach
Sep 12, 2018
Collecting Feedback
1
14
Option to add labels or paths to the quick search results in the portal to make it clearer what product/category an article relates to
George Lewis
Sep 6, 2018
Collecting Feedback
0
21
Schedules
Mark Niles
Sep 4, 2018
Collecting Feedback
1
20
Creating a snapshot of system setup and configuration on cloud
James Wanless
Aug 29, 2018
Collecting Feedback
0