Add the ability to 'Send to Jira as new issue' when creating a new ticket. - Community / Feature Request - Deskpro Support

Add the ability to 'Send to Jira as new issue' when creating a new ticket. Collecting Feedback

Alaa Al Danab

When creating a new ticket in the agent interface, the option to 'Send to Jira as new issue' does not appear. This only displays when the ticket has already been created.

We would like to be able to create the Jira issue at the same time as creating new tickets.

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New Feature Request

Author: Alaa Al Danab
Last update: Nov 15, 2018
Category: Integration

Add the ability to 'Send to Jira as new issue' when creating a new ticket. - Community / Feature Request - Deskpro Support

Add the ability to 'Send to Jira as new issue' when creating a new ticket. Collecting Feedback

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