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Jul 20
2020
Introducing our new Messenger widget
Matthew Wray
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Product
Jul 19
2020
New Email Templates
Emily Booth
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Product
Jul 19
2020
We've launched the new Help Center theme
Grace Howlett
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Product
Jul 19
2020
Report on user waiting time and first reply time within working hours
Grace Howlett
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Product
Jul 19
2020
Control whether Pending status is counted in SLAs and Ticket Waiting times
Grace Howlett
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