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How do I disable keyboard shortcuts? - Knowledgebase / Deskpro Legacy - Deskpro Support

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WARNING: You're browsing documentation for an older version of Deskpro. For the most up-to-date version, see: How do I disable Keyboard Shortcuts?

How do I disable keyboard shortcuts?

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  • Last updated: 31 Aug 2023 by Lara Proud

If you don't want the agent interface keyboard shortcuts (e.g. pressing T opens a new ticket if you are not typing into a text entry area), go to Admin > Agents > Settings and uncheck Enable Keyboard Shortcuts near the bottom to turn off shortcuts for all agents.

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This Article Category Knowledgebase
Author
Ben Henley
Last update
31 Aug 2023