Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?

Can tickets be put on hold? - Knowledgebase / Deskpro Legacy - Deskpro Support

This Article Category Knowledgebase
WARNING: You're browsing documentation for an older version of Deskpro. For the most up-to-date version, see: How can you avoid Ticket Collision?

Can tickets be put on hold?

Authors list
  • Last updated: 8 Sept 2023 by Lara Proud
Can tickets be placed into pending by one technician to prevent two technicians from replying at once.

Yes.

Helpful Unhelpful

13 of 13 people found this page helpful

This Article Category Knowledgebase
Author
Chris Padfield
Last update
8 Sept 2023