Add ability to change "Open Tab" default on new tickets - Community / Feature Request - Deskpro Support

Add ability to change "Open Tab" default on new tickets Collecting Feedback

Mike Huisman

I would like it if I could change it so that the Open Tab option defaulted to unchecked when creating a new ticket.
Once I have created it I want it closed.
Why have the option if you can't set the option?

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New Feature Request

2019-11-18 12_... (15.11 KB)

Author: Mike Huisman
Last update: 23 Aug 2021
Category: Tickets

Add ability to change "Open Tab" default on new tickets - Community / Feature Request - Deskpro Support

Add ability to change "Open Tab" default on new tickets Collecting Feedback

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