Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Επικοινωνία

Χρησιμοποιείτε πρώτη φορά το Deskpro Support; Δημιουργήστε λογαριασμό

Ξεχάσατε τον κωδικό πρόσβασης;
Bug Report Suggestion DPQL Reports
Υποβολή Feature Request
Bug Report Suggestion DPQL Reports
Κοινότητα
Κοινότητα
Υποβολή Feature Request
Bug Report Suggestion DPQL Reports
Τίτλος
Αλλαγή κατάστασης
Σχόλια
Δραστηριότητα
Allow the ability to attach multiple files at once
… Collecting Feedback
0
Allow agents to add an attachment when editing an existing message/note
… Collecting Feedback
0
Speeding up the loading of agent's interface
Report 1h Collecting Feedback
1
Compulsory time logging
… Collecting Feedback
1
Hiding Inactive users and organizations
… Collecting Feedback
1
Only allow user to start chatting once agent has joined
… Collecting Feedback
1
Add option for agent to resend a chat transcript to a user
… Collecting Feedback
0
More specific search functionality (navigate directly to the message a searched string is contained in)
… Collecting Feedback
0
Deskpro mobile apps should support clickable links in messages/notes
Report 1 ώρα Collecting Feedback
0
Advanced Search for Followers and OR Function
… Collecting Feedback
1
Add ITIL functionality
Report 5 μήνες Collecting Feedback
0
Improvements to the auto-responder functionality
… Collecting Feedback
0
Copy SLA settings
… Collecting Feedback
0
Ticket search defaults
… Collecting Feedback
0
Set replies from specific users as internal notes (via a trigger)
… Collecting Feedback
0
Email replies to notes show as replies, want to be notes
… Collecting Feedback
0
Improve Ticket Deflection
… Collecting Feedback
0
SLA Filters: set a default view
… Collecting Feedback
0
Temporary link to set agents password
Planning 35 δευτερόλεπτα Collecting Feedback
0
See Registered Article Views in List View
… Collecting Feedback
0
Allow agents to select an approver from all registered users
… Collecting Feedback
0
Proper search and partial search for the user
Report 1 μήνας Collecting Feedback
0
Disable at Organization Level
… Collecting Feedback
1
Associate Email Domains via API
… Collecting Feedback
0
Support .msg files being forwarded to the helpdesk from Outlook
… Collecting Feedback
0
Automatically save custom field entries in the agent interface
… Collecting Feedback
0
Attachments in forwarded messages
… Collecting Feedback
0
Mass unfollow tickets
… Collecting Feedback
0
Notification templates
Report 2 μήνες Collecting Feedback
0
Ability for organization managers to view and manage users linked to the organization on the portal
… Collecting Feedback
0
Ability to notify admins when Email Rate Limits are reached
Report 3 μήνες Collecting Feedback
0
Hide parent department from users
… Collecting Feedback
0
View SLA status in List View
… Collecting Feedback
0
Display status and assigned agent in the ticket list on when using the mobile app
… Collecting Feedback
0
New user interface - bug & request
… Collecting Feedback
0
Count agent note as a 'reply' for SLA measurement
Report 3 μήνες Collecting Feedback
0
Associate tickets with other organizations
Report 3 μήνες Collecting Feedback
0
Display details of linked Deskpro tickets in YouTrack
… Collecting Feedback
0
Add "is autoresponder" in Trigger conditions
… Collecting Feedback
0
Add ability to change "Open Tab" default on new tickets
Report 3 μήνες Collecting Feedback
0
Allow Week to Start on Monday
… Collecting Feedback
2
Inconsistent behavior in Macro's - follower vs. agents
Planning Collecting Feedback
0
Inconsistent Conditions Between Escalations and Triggers
Planning Collecting Feedback
1
More Automation Options for Followers
Planning Collecting Feedback
0
Articles are sorted by oldest date
Report 6 μέρες Collecting Feedback
0
Option to display additional user/organization details within the new ticket form when an agent is creating a new ticket
Planning Collecting Feedback
2
Link more than one Ticket at a Time
Planning Collecting Feedback
0
Allow the ability to search or create filters with the criteria "Label does not exist"
Planning Collecting Feedback
0
Handle re-sizing Guide content better for different screen sizes
Planning Collecting Feedback
0
Prevent urgency changes by agents
Planning Collecting Feedback
2