Zum Hauptinhalt springen

Add Snippets and Attachments to the Follow Ups reply actions - Neuigkeiten / Product / Product (Agent) - Deskpro Support

Sep 6 2022

Add Snippets and Attachments to the Follow Ups reply actions

Autorenliste

You can now use Snippets and add Attachments to Follow Up reply actions. We have added this functionality to Follow Up replies to make it easier for you to create and format these automated responses.

To use these features, open the follow up reply actions. In the top right-hand corner, Snippets and Attachments will be available to you in the editor to start constructing your follow ups. Previously, only the rich text editor was available for use, but with this change, you can build more standardized responses more efficiently.


Hilfreich Nicht hilfreich

Fügen Sie einen Kommentar hinzu

Bitte loggen Sie sich ein oder melden Sie sich an, um einen Kommentar zu hinterlassen.

Benötigen Sie eine Passwort-Erinnerung?