Deskpro Support

Kontakt

Deskpro Legacy

Ticket Actions

Paul Davies

18.06.2021
502 Bad Gateway error

Ben Henley

26.06.2014
Download errors when running from behind a proxy: internal hostname being used

Ben Henley

19.09.2023
Switching from database to filesystem storage or back doesn't change database size

Ben Henley

09.11.2017
Overview of a Ticket

Paul Davies

18.06.2021
Filtering & Sorting Tickets

Paul Davies

18.06.2021
Ticket Creation

Paul Davies

18.06.2021
Ticket Assignment

Paul Davies

18.06.2021
Replying to Tickets

Paul Davies

18.06.2021
I've lost admin permissions and I'm locked out of Deskpro On-Premise

Ben Henley

10.11.2017
Prioritizing Tickets

Paul Davies

18.06.2021
Handling Tickets Efficiently

Paul Davies

05.01.2022
Overview of the CRM

Paul Davies

18.06.2021
CRM Profiles

Paul Davies

18.06.2021
Overview of Community

Paul Davies

18.06.2021
Overview of Publish

Paul Davies

18.06.2021
Overview of Messenger

Paul Davies

18.06.2021
Configuring Deskpro to work with proxy servers

Christopher Nadeau

09.11.2017
Creating an OAuth2 application in Office365

Phil Rigby

07.09.2023
Setting up a Windows Scheduled Task

Christopher Nadeau

31.08.2023
I get "File not found" errors when trying to download attachments

Christopher Nadeau

10.11.2017
Updating Deskpro to the latest build

Christopher Nadeau

31.08.2023
Using Deskpro With nginx

Christopher Nadeau

11.12.2023
Moving Deskpro from one server to another

Chris Padfield

20.09.2023
Warning emails about "cron has been active for X minutes"

Christopher Nadeau

31.08.2023
Configuring read-only database for expensive queries

Christopher Nadeau

31.08.2023
Generating a server report file

Ben Henley

06.08.2018
How do I get started with Deskpro?

Ben Henley

15.09.2023
[Expert] How do I increase disk space on my Deskpro VM Appliance?

Phil Rigby

17.06.2021
Updating to New Admin (from a build before #327)

Christopher Nadeau

31.08.2023
Preventing certain files from being replaced during an automatic update

Christopher Nadeau

09.11.2017
License error after importing Zendesk data

Ben Henley

31.05.2023
Overview of the Ticketing Interface

Paul Davies

18.06.2021
Configuring HTTP verbs on Windows IIS

Christopher Nadeau

09.11.2017
Where is the On Hold Action?

Emily Booth

31.05.2023
I'm having trouble with knowledgebase articles not loading

Ben Henley

25.05.2023
I'm having trouble with knowledgebase articles only appearing in edit mode

Ben Henley

25.05.2023
Reverting Community to Feedback

Matthew Wray

25.05.2023
How do I change the chat widget language?

Christopher Nadeau

18.09.2023
How do I manage overriding widget and chat settings?

Lauren Cumming

18.09.2023
I'm having trouble with translated words appearing in the wrong order

Ben Henley

25.05.2023
Upscope Integration

Emily Booth

25.05.2023
How do I add ticket properties to user emails?

Christopher Nadeau

25.05.2023
I'm having trouble with some of our portal missing

Ben Henley

29.08.2023
How do I remove chat from my portal while still offering chat on a different site?

Ben Henley

25.05.2023
I'm having trouble deleting a table from a ticket reply

Ben Henley

16.08.2023
I'm having trouble with my macro not adding text to a reply

Ben Henley

15.09.2023
I'm having trouble with an error: "mistakes with form"

Ben Henley

16.08.2023
Why are there two Google authentication apps in Deskpro? (Old)

Ben Henley

16.08.2023
How can I set up a simple request management process?

Ben Henley

25.09.2023