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Billing, Consultancy & Sales
Payment & Renewals
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Deskpro Pricing
How many users can I have?
Why is Deskpro On-Premise pricing based on a subscription model?
Managing and extending your Deskpro On-Premise license
What happens if I want to change the number of agents I pay for?
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Security & Data
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Where will my data be hosted?
Can you host my Cloud data within the EU?
Deskpro Security
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Legal Policies
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Deskpro Privacy Policy
Deskpro End-User License Agreement
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Can Deskpro upgrade my on-premise instance on my behalf?
On-Premise Installation & Upgrades
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Additional Services FAQs
(7)
Do you provide training?
Can I import the tickets and other information from my legacy helpdesk?
What resources are available for teaching agents to use Deskpro?
Can I pay you to add a feature to Deskpro?
What do I do if I need a specific feature?
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How to license a new Deskpro On-Premise Installation
CD
Colin Dunn
21.08.2024
How do I delete all my test tickets?
Simon Paulger
30.08.2023
What are Lite Agents?
Lara Proud
26.03.2025
Adding Service Credits to your Deskpro account
Lara Proud
19.05.2025
