How do I include ticket account addresses in emails? - Wissensdatenbank / Using Deskpro / Admin / Channels - Deskpro Support

How do I include ticket account addresses in emails?

You can display the ticket email account that an email was sent from as part of an email template. In the email body, add:

{{ ticket.email_account.use_email_address }}

To learn more about Email templates, take a look at our Editing Email Templates

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