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Bug Report Suggestion DPQL Reports
Feature Request einreichen
Bug Report Suggestion DPQL Reports
Community
Community
Feature Request einreichen
Bug Report Suggestion DPQL Reports
Likes
Titel
Status
Kommentare
Aktivität
10
Making Agent Notes more Visible in Emails
Collecting Feedback
0
11
Allow User to see Agents Following Ticket
Collecting Feedback
0
9
Pending article notifications
Collecting Feedback
0
6
Split multiple messages into one new ticket
Collecting Feedback
2
12
Icons for brands
Collecting Feedback
0
6
Option to subscribe all agents to the Knowledgebase
Collecting Feedback
0
10
Translation option for Guides
Collecting Feedback
1
9
Problems and incidents as a criteria in Filters
Collecting Feedback
0
8
Lookup Fields and Phone Validation
Collecting Feedback
0
5
Edit Warning Box
Collecting Feedback
0
15
Username Login for Users
Collecting Feedback
0
7
Filter Notifications
Collecting Feedback
0
14
When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination)
Collecting Feedback
0
8
Better visibility of absolute dates/times for tickets on user portal
Collecting Feedback
0
13
Change default selection in chat dropdown?
Collecting Feedback
0
5
Non-agent functionality for crearting tickets from a forward
Collecting Feedback
0
14
Article agent permissions
Collecting Feedback
0
13
Ability to change the reporting widget colours
Collecting Feedback
1
15
Multilevel Department
Collecting Feedback
0
9
Ability for customers to view ticket 'Status' in the user portal
Collecting Feedback
0
8
Speech recognition & Deskpro...
Collecting Feedback
0
13
Article Permissions
Collecting Feedback
0
11
Feedback Form For "Helpful" Chats
Collecting Feedback
0
11
Increase Chat Permission Options
Collecting Feedback
0
6
Need more ticket metadata when clicking on customer
Collecting Feedback
0
9
Snippet Owner
Collecting Feedback
0
15
Any way to just disply the date/time on a comment
Collecting Feedback
0
10
Send e-mails when a community posting has x votes
Collecting Feedback
0
13
Allow the ability to attach multiple files at once
Collecting Feedback
0
15
Allow agents to add an attachment when editing an existing message/note
Collecting Feedback
0
15
Speeding up the loading of agent's interface
Collecting Feedback
1
15
Compulsory time logging
Collecting Feedback
1
11
Hiding Inactive users and organizations
Collecting Feedback
1
39
Only allow user to start chatting once agent has joined
Collecting Feedback
1
10
Add option for agent to resend a chat transcript to a user
Collecting Feedback
0
10
More specific search functionality (navigate directly to the message a searched string is contained in)
Collecting Feedback
0
8
Deskpro mobile apps should support clickable links in messages/notes
Collecting Feedback
0
7
Advanced Search for Followers and OR Function
Collecting Feedback
1
7
Add ITIL functionality
Collecting Feedback
0
4
Improvements to the auto-responder functionality
Collecting Feedback
0
9
Copy SLA settings
Collecting Feedback
0
4
Ticket search defaults
Collecting Feedback
0
10
Set replies from specific users as internal notes (via a trigger)
Collecting Feedback
0
8
Email replies to notes show as replies, want to be notes
Collecting Feedback
0
10
Improve Ticket Deflection
Collecting Feedback
0
7
SLA Filters: set a default view
Collecting Feedback
0
9
Temporary link to set agents password
Collecting Feedback
0
8
See Registered Article Views in List View
Collecting Feedback
0
8
Allow agents to select an approver from all registered users
Collecting Feedback
0
5
Proper search and partial search for the user
Collecting Feedback
0