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Parsing message content into custom fields - Community / Feature Request - Deskpro Support

New Feature Request

6

Parsing message content into custom fields Collecting Feedback

Robert Tanka

It would be helpful if it were possible to parse elements of incoming messages into custom fields.

It would then be possible to add these into outbound messages through variables.

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New Feature Request

Autor: Robert Tanka
Creation date: 16.07.2021
Last update: 16.07.2021
Publish date: 16.07.2021
Category: Functionality