Label Permissions - Deskpro Support

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Label Permissions

i Labels

Christine Loh

Offentliggjort: 22. sep. 2021|Senest opdateret: 12. okt. 2021

If you find that Agents are creating too many unwanted Labels (such as variants of the same term), you can disable the ability for Agents to create Labels, so they can only apply existing Labels.

You can set which Agents are allowed to create Labels through the Agent Permissions and Permission Groups.

There are separate permissions for labelling each type of content.

Hjælpsom Unyttig information

næste sideSatisfaction Survey forrige sideSetting Label Colors

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