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Statusændring
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Show more than 50 tickets in the ticket overview
Report 5mos Collecting Feedback
0
more triggers in CRM
Report 5mos Collecting Feedback
1
Preferred Organization Language
… Collecting Feedback
2
I want to be able to customize the default Follow Up action type
… Collecting Feedback
1
New line in chat text
… Collecting Feedback
0
Simplify the values for the built-in Timezone field
… Collecting Feedback
0
Making Agent Notes more Visible in Emails
… Collecting Feedback
0
Allow User to see Agents Following Ticket
… Collecting Feedback
0
Pending article notifications
… Collecting Feedback
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Agent Instigated Chat
In Development 14 sekunder Collecting Feedback
1
Icons for brands
… Collecting Feedback
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Option to subscribe all agents to the Knowledgebase
… Collecting Feedback
0
Lookup Fields and Phone Validation
… Collecting Feedback
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Edit Warning Box
… Collecting Feedback
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Username Login for Users
… Collecting Feedback
2
Filter Notifications
… Collecting Feedback
0
When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination)
… Collecting Feedback
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Better visibility of absolute dates/times for tickets on user portal
… Collecting Feedback
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agent assign for linked tickets created from a forward
In Development 5 minutter Collecting Feedback
0
Change default selection in chat dropdown?
… Collecting Feedback
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Non-agent functionality for crearting tickets from a forward
… Collecting Feedback
0
Article agent permissions
… Collecting Feedback
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Ability to change the reporting widget colours
Report 1 uge Collecting Feedback
1
Multilevel Department
… Collecting Feedback
0
Ability for customers to view ticket 'Status' in the user portal
Report 1 uge Collecting Feedback
0
Speech recognition & Deskpro...
… Collecting Feedback
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Article Permissions
… Collecting Feedback
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Overriding Chat Widget Settings using custom departments.
… Collecting Feedback
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Feedback Form For "Helpful" Chats
… Collecting Feedback
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Increase Chat Permission Options
… Collecting Feedback
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Need more ticket metadata when clicking on customer
Report 9 sekunder Collecting Feedback
0
Snippet Owner
… Collecting Feedback
0
Any way to just disply the date/time on a comment
… Collecting Feedback
0
Send e-mails when a community posting has x votes
… Collecting Feedback
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Allow the ability to attach multiple files at once
… Collecting Feedback
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Allow agents to add an attachment when editing an existing message/note
… Collecting Feedback
0
Speeding up the loading of agent's interface
Report 1 time Collecting Feedback
1
Compulsory time logging
… Collecting Feedback
1
Hiding Inactive users and organizations
… Collecting Feedback
1
Add option for agent to resend a chat transcript to a user
… Collecting Feedback
0
More specific search functionality (navigate directly to the message a searched string is contained in)
… Collecting Feedback
0
Deskpro mobile apps should support clickable links in messages/notes
Report 1 time Collecting Feedback
0
Advanced Search for Followers and OR Function
… Collecting Feedback
1
Add ITIL functionality
Report 5 måneder Collecting Feedback
0
Improvements to the auto-responder functionality
… Collecting Feedback
0
Copy SLA settings
… Collecting Feedback
0
Ticket search defaults
… Collecting Feedback
0
Set replies from specific users as internal notes (via a trigger)
… Collecting Feedback
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Email replies to notes show as replies, want to be notes
… Collecting Feedback
0
Improve Ticket Deflection
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0