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News - Deskpro Support
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Tanysgrifio
Newyddion
Hyd 10
2022
We have increased the flexibility of the interface with resizable panels
Lara Proud
0
Product (Agent)
Hyd 10
2022
Get instant context with our new ticket preview feature
Lara Proud
0
Product (Agent)
Hyd 10
2022
Introducing our new Scratchpad App for convenient note-taking
Lara Proud
0
Product (Agent)
Hyd 4
2022
Deskpro Horizon Release 2022.40
Lara Proud
0
Release Announcements
Hyd 4
2022
We have enhanced the design of our Header Bar and Tabs
Lara Proud
0
Product (Agent)
Hyd 4
2022
We have reduced the size of the reply box default state
Lara Proud
0
Product (Agent)
Hyd 4
2022
Active Status is now visible on Agent Avatars across the interface
Lara Proud
0
Product (Agent)
Hyd 4
2022
You can add Macros to run at ticket creation
Lara Proud
0
Product (Agent)
Medi 28
2022
Deskpro Horizon Release 2022.39.0
Lara Proud
0
Release Announcements
Medi 28
2022
We have optimized ticket loading speed
Lara Proud
0
Product (Agent)
Medi 20
2022
Deskpro Horizon Release 2022.38.0
Lara Proud
0
Release Announcements
Medi 20
2022
We have created two new SLA types
Lara Proud
0
Product (Admin)
Medi 20
2022
Set a User's organization automatically with a new Trigger Rule
Lara Proud
0
Product (Admin)
Medi 20
2022
Collapse and expand User Profiles to keep your workspace tidy
Lara Proud
0
Product (Agent)
Medi 13
2022
Deskpro Horizon Release 2022.37.0
Lara Proud
0
Release Announcements
Medi 13
2022
You can now download emails from a User's ticket
Lara Proud
0
Product (Agent)
Medi 6
2022
Deskpro Horizon Release 2022.36.1
Lara Proud
0
Release Announcements
Medi 6
2022
Add Snippets and Attachments to the Follow Ups reply actions
Lara Proud
0
Product (Agent)
Medi 6
2022
You can now view the Email Message Source
Lara Proud
0
Product (Agent)
Medi 6
2022
Quickly copy data from fields with a click
Lara Proud
0
Product (Agent)
Awst 30
2022
Deskpro Horizon Release 2022.35.2
Lara Proud
0
Release Announcements
Awst 30
2022
We have added a global permissions toggle to enable or disable Agent App permissions
Lara Proud
0
Product (Admin)
Awst 30
2022
Refine Ticket Search with a powerful new filtering sidebar
Lara Proud
0
Product (Agent)
Awst 30
2022
You can now clear your Ticket Search History
Lara Proud
0
Product (Agent)
Awst 30
2022
Access all your ticketing features easily
Lara Proud
0
Product (Agent)
Awst 30
2022
Stay up to date with all of Deskpro's recent changes
Lara Proud
0
Product (Agent)
Awst 25
2022
We have a new way of communicating our latest product updates
Lara Proud
0
Product (Agent)
Awst 23
2022
Deskpro Horizon Release 2022.34.2
Lara Proud
0
Release Announcements
Awst 16
2022
Deskpro Horizon Release 2022.33.0
Lara Proud
0
Release Announcements
Awst 9
2022
Deskpro Horizon Release 2022.32.0
Lara Proud
0
Release Announcements
Awst 3
2022
Deskpro Horizon Release 2022.31.1
James Godwin
0
Release Announcements
Gorff 26
2022
Deskpro Horizon Release 2022.30.2
Lara Proud
0
Release Announcements
Gorff 19
2022
Deskpro Horizon Release 2022.29.1
Lara Proud
0
Release Announcements
Gorff 12
2022
Deskpro Horizon Release 2022.28.0
James Godwin
0
Release Announcements
Gorff 6
2022
Deskpro Horizon Release 2022.27.0
James Godwin
0
Release Announcements
Meh 28
2022
Deskpro Horizon Release 2022.26.0
James Godwin
0
Release Announcements
Meh 22
2022
Deskpro Horizon Release 2022.25.0
James Godwin
0
Release Announcements
Meh 14
2022
Deskpro Horizon Release 2022.24.0
James Godwin
0
Release Announcements
Meh 7
2022
Deskpro Horizon Release 2022.23.0
James Godwin
0
Release Announcements
Mai 31
2022
Deskpro Horizon Release 2022.22.0
James Godwin
0
Release Announcements
Mai 24
2022
Deskpro Horizon Release 2022.21.0
Lara Proud
0
Release Announcements
Mai 17
2022
Deskpro Horizon Release 2022.20.0
James Godwin
0
Release Announcements
Mai 10
2022
Deskpro Horizon Release 2022.19.0
James Godwin
0
Release Announcements
Maw 9
2022
Deskpro 2022.1.0 Release
James Godwin
0
Release Announcements
Chwef 1
2022
Deskpro 2022.0.0 Release
James Godwin
0
Release Announcements
Ion 21
2022
Deskpro are an official Help to Grow: Digital Vendor
Lara Proud
0
News
Rhag 13
2021
About Deskpro On-Premise and the Log4j 0-day vulnerability
Christopher Nadeau
0
News
Rhag 1
2021
Deskpro 2021.2.0
Matthew Wray
0
Release Announcements
Medi 16
2021
Deskpro 2021.1.9 Release
Colin Dunn
0
Release Announcements
Gorff 13
2021
Deskpro 2021.1.8 Release
Christopher Nadeau
0
Release Announcements
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