Our new ticket message preview feature helps you quickly get context about a ticket without opening it. Now, when you hover over a ticket subject in Card or Table View, you will see a preview of the most recent message and other helpful information.
![Ticket Hover Post.png](https://support-attachments.deskpro.com/26120/26119056QXBYSSQNNXNPZRH0-Ticket-Hover-Post.png)
From this window, you can also see who the User on the ticket is, any CCs, and when the last message occurred. Plus, you can toggle through messages in the thread using the handy buttons at the bottom of the window.
Ychwanegu sylw
Mewngofnodwch neu cofrestrwch i gyflwyno sylw.