Deskpro Support

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Configuration

How do I customize the text that appears on my Help Center?

Cecilia Sam

17 Awst 2023
How do I change the logo on the agent login screen?

Alexandra Mead

17 Awst 2023
I'm having trouble with some forwarded emails not showing in the interface.

Chynah Hayde

29 Awst 2023
What does the error: "Error with your forwarded email" mean?

Chynah Hayde

24 Awst 2023
How do I set up an Outlook account as a ticket account for Cloud?

Ben Henley

18 Awst 2023
How do I make guides or knowledgebase articles only visible to agents?

James Godwin

24 Awst 2023
I'm having trouble with being redirected to the wrong helpdesk address

James Godwin

24 Awst 2023
How do I delete all my test tickets?

Simon Paulger

30 Awst 2023
Ticket counts displaying incorrectly after using Reset Helpdesk feature

Ben Henley

11 Medi 2023
Change the name of the Contact Us tab

Thomas Rolfe

13 Medi 2023
CAPTCHAs not accepting correct responses

Chynah Hayde

3 Hyd 2023
How do I create and translate a custom phrase?

Hannah Scott

3 Hyd 2023
Why do all users seem to have the same IP address?

Phil Rigby

19 Hyd 2023
How Deskpro uses POP3

Phil Rigby

19 Hyd 2023
Translating your Messenger Widget

Lara Proud

9 Ion 2024
How does Deskpro handle emails?

Phil Rigby

15 Awst 2024
Understanding Deskpro's Agent & User Permissions

Alesia Burvin

1 Hyd 2024