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Help Center
Knowledgebase
Knowledgebase
Getting Started
(18)
11. Get Deskpro on mobile
10. Integrate Deskpro with your favourite apps
9. Create a dashboard
8. Write a knowledgebase article
7. Set up Live Chat
View all articles in Getting Started
Sales, Billing & Legal
(29)
Where will my data be hosted?
Can you host my Cloud data within the EU?
Deskpro Privacy Policy
Deskpro Terms of Service
Deskpro Security
View all articles in Sales, Billing & Legal
Using Deskpro
(260)
I'm having a trouble with users being unable to add attachments to tickets
Is there a way to CC: someone into a ticket?
I'm having trouble with an error: "rejected (from_gateway_address)"
I'm having trouble disabling HTTPS
Creating Deskpro Tickets using Google Calendar and Zapier
View all articles in Using Deskpro
Additional Services
(15)
Do you charge for updates to Deskpro?
What do you charge for maintenance?
Can I pay you to add a feature to Deskpro?
What do I do if I need a specific feature?
Admin & Agent Training
View all articles in Additional Services
Developer & Reporting
(88)
How do I remove chat from my portal while still offering chat on a different site?
How do I find low-rated knowledgebase articles using a custom report?
Summing ticket charges
Show tickets in order of the number of different agents who replied
Adding an API Key
View all articles in Developer & Reporting
Managing Deskpro On-Premise
(128)
Configuring read-only database for expensive queries
Can I see the Deskpro source code?
Why I can't I see the automatic update button on the admin home screen?
"401 SOAP client returned status of 401" error
Creating an OAuth2 application in Office365
View all articles in Managing Deskpro On-Premise