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I don't want to show the author for Knowledgebase Articles - Knowledgebase / Using Deskpro / Admin / Help Center - Deskpro Support

I don't want to show the author for Knowledgebase Articles

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If you want to remove the author attribution for Knowledgebase Articles on the Help Center, you can do this by editing two templates. Go to Admin > Help Center > Help Center Design > Open template editor then open the template Article > view.html

Delete the post-avatars block on the following screenshot:


Screenshot 2023-08-01 at 16.23.27.png

You also have to edit the phrase helpcenter.general.last_update_by to remove the reference to the last author.


And finally, in the meta block further, in the template, remove lines 2 and 3 referring to the author. Please note all Help Center content pages will be affected.


Screenshot 2023-08-01 at 16.25.33.png




Please also remove the lines highlighted below in the ArticleList > detail.html template


Screenshot 2023-08-01 at 16.28.59.png



This will remove the author's name when viewing an individual article or browsing a category. 

If you make a mistake editing one of the templates and there's a problem displaying those pages, just select the edited template and use Delete Customization.

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