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How can I set different SLA response times for weekdays and weekends? - Knowledgebase / Using Deskpro / Admin / Business Rules - Deskpro Support

Yr Erthygl Hon Categori Cronfa Wybdoaeth

How can I set different SLA response times for weekdays and weekends?

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  • Diweddariad diwethaf: 24 Awst 2023 by James Godwin

Question:

How can I set up an SLA with different response times for weekdays and weekends?

 

Answer:

Please see Different SLA response times for weekdays and weekends in the admin manual.

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Angen atgofiad am eich cyfrinair?
Yr Erthygl Hon Categori Cronfa Wybdoaeth
Awdur
James Godwin
Last update
24 Awst 2023