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How can I set different SLA response times for weekdays and weekends? - Knowledgebase / Using Deskpro / Admin / Business Rules - Deskpro Support

How can I set different SLA response times for weekdays and weekends?

Diweddariad diwethaf: 24 Awst 2023 by James Godwin

Question:

How can I set up an SLA with different response times for weekdays and weekends?

Answer:

Please see Different SLA response times for weekdays and weekends in the admin manual.

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Awdur: James Godwin
Creation date: 1 Awst 2023
Last update: 24 Awst 2023
Publish date: 24 Awst 2023