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Newydd i Deskpro Support? Cofrestru am gyfrif

Angen atgofiad am eich cyfrinair?
Bug Report Design Feedback
Cyflwyno Feature Request
Bug Report Design Feedback
Cymuned
Cymuned
Cyflwyno Feature Request
Bug Report Design Feedback
Wedi hoffi
Teitl / Awdur
Statws
Sylwadau
Gweithgaredd
37
Modify the selected form layouts that a new custom field is added to by default
Christoph Strauss
2 Gorff 2018
Collecting Feedback
2
29
A separate agent permission to be able to control agent followers
Christoph Strauss
26 Meh 2018
Collecting Feedback
1
18
Snippets Autocomplete!
Jeremy Cunningham
25 Meh 2018
Collecting Feedback
0
19
Forward Tickets
Rafie
21 Meh 2018
Collecting Feedback
0
20
Chat full log
Jessica Johnson
21 Meh 2018
Collecting Feedback
0
26
"Important" NOTE
Danilo
20 Meh 2018
Collecting Feedback
1
19
Separate naming for custome fileds
Philipp Bartsch
19 Meh 2018
Collecting Feedback
0
19
Option to disable the Agent profile picture sync from Active Directory
Samuel Waser
19 Meh 2018
In Development
0
18
Follow Up - Change Department
Danilo
19 Meh 2018
Collecting Feedback
0
19
Add an option to automatically display inline responses in ticket messages and ticket notification emails
Ian Gallmeister
18 Meh 2018
Collecting Feedback
0
21
DPQL: tickets.date_first_agent_note
Robin
15 Meh 2018
Collecting Feedback
0
22
CRM required fields need to be mandatory whenever a new user is created
Irene Tortorella
12 Meh 2018
Collecting Feedback
0
15
Split the permission to allow agents to set a message as an agent note out of the 'Can edit/delete messages' permission
Jeroen van der Steen
11 Meh 2018
Collecting Feedback
0
17
Fixed Ticket Title
Christoph Strauss
5 Meh 2018
Collecting Feedback
0
18
Ability to reference an external ticket responses email subject through a variable
Robin Wolters
4 Meh 2018
Collecting Feedback
0
16
New functions for new multibrand actions
Samuel Waser
25 Mai 2018
Collecting Feedback
0
8
Send secure links to documents rather than the documentn themselves when emailing a user
Kieron Hill
25 Mai 2018
Collecting Feedback
0
15
Custom from and to dates in reports dashboards
Thomas Goulet
23 Mai 2018
Collecting Feedback
0
27
Working hours and Chat
Graham Greenlee
23 Mai 2018
Collecting Feedback
1
10
Searchable Custom Dropdown Field
Nyl Brian Ong
23 Mai 2018
Collecting Feedback
0
16
Duplicate Custom Fields
Brian Thomason
21 Mai 2018
Collecting Feedback
0
32
Improve the refresh behaviour when adding multiple labels to a ticket
Timothy Vinckier
17 Mai 2018
Collecting Feedback
0
23
Ability to Edit Follow up
Earene Lee
15 Mai 2018
Collecting Feedback
1
23
Sorting of predefined choices
Philipp Bartsch
11 Mai 2018
Collecting Feedback
0
26
Editing problems/incidents after creation
Ruth Cheesley
10 Mai 2018
Collecting Feedback
0
24
Allow incoming emails from our company domain to be set as agent notes
jasper
10 Mai 2018
Collecting Feedback
2
34
User registration custom form layout
Irene Tortorella
9 Mai 2018
Collecting Feedback
1
17
Add ability to create follow-ups with macros
Jeroen van der Steen
4 Mai 2018
Collecting Feedback
2
22
Forcefully expose ticket reference to agents
Samuel Waser
3 Mai 2018
Collecting Feedback
2
48
Reports to track ticket deflection
Irene Tortorella
2 Mai 2018
Collecting Feedback
2
21
Add option to use follow-ups as criteria in filters, searches and/or reports
Jeroen van der Steen
2 Mai 2018
Collecting Feedback
0
28
Exclude a user from a support ticket
Catherine Neighbour
1 Mai 2018
Planning
0
12
Enable triggers to jump
Philipp Bartsch
25 Ebr 2018
Collecting Feedback
0
39
Multiple signatures per agent
Frank Yann
24 Ebr 2018
Collecting Feedback
3
9
Ticket Creation by Note Only
Thomas Goulet
20 Ebr 2018
Collecting Feedback
0
28
Automatic single sign on with active directory
Tram
19 Ebr 2018
Collecting Feedback
0
21
Make a list of used trigger variables
Philipp Bartsch
19 Ebr 2018
Collecting Feedback
0
16
Add Field Description in Agent Interface
Lenny LaRose
18 Ebr 2018
Collecting Feedback
0
15
Force a new ticket form refresh to send data through a URL
Jeroen van der Steen
17 Ebr 2018
Collecting Feedback
0
13
Inform organizational contact when one of their users submits feedback
Tom Vreeswijk
17 Ebr 2018
Collecting Feedback
0
17
Ability to see to whom the USER addressed emails that were imported into the system
Jeroen van der Steen
16 Ebr 2018
Collecting Feedback
0
13
Split the edit/delete permissions for notes & messages
Earene Lee
16 Ebr 2018
Collecting Feedback
0
32
Default Brand/Departments by Agent
Thomas Goulet
13 Ebr 2018
Collecting Feedback
2
28
Widget: Expose more functionality through public APIs
Nyl Brian Ong
13 Ebr 2018
Under Review
0
32
Push notifications for the DeskPRO mobile apps
(171) Haekal Baharudin Yusuf
11 Ebr 2018
Collecting Feedback
1
12
Add an 'unspecified' option for Department, and make Department required for closure.
James
9 Ebr 2018
Collecting Feedback
0
26
User Fields in Chat
Gunner
9 Ebr 2018
Collecting Feedback
0
10
Option to make a team selection mandatory when resolving a ticket
Glen Barrett - London
9 Ebr 2018
Collecting Feedback
0
14
Update ticket from chat functionality
Stef Mooij
6 Ebr 2018
Collecting Feedback
0
17
Enable filter and sort options for user interface
Samuel Waser
6 Ebr 2018
Collecting Feedback
0