Forward Tickets - Community / Feature Request - Deskpro Support

Forward Tickets Collecting Feedback

Rafie

We would need an option on tickets that were forwarded to someone outside the helpdesk that the agent should be able to forward the ticket including the original ticket with the first forwarded message, also we would need an option to download a ticket that was forwarded and it should include the forwarded message in it.

Ychwanegu sylw

Mewngofnodwch neu cofrestrwch i gyflwyno sylw.

Mewngofnodi
Cofrestru

New Feature Request

Awdur: Rafie
Creation date: 21 Meh 2018
Last update: 17 Tach 2023
Publish date: 21 Meh 2018
Category: Tickets

Forward Tickets - Community / Feature Request - Deskpro Support

Forward Tickets Collecting Feedback

Ychwanegu sylw

Labelau