Add an 'unspecified' option for Department, and make Department required for closure. - Community / Feature Request - Deskpro Support

Add an 'unspecified' option for Department, and make Department required for closure. Collecting Feedback

James

It would be nice to have the option to have the Department field in a ticket default to being either blank or unspecified, and require a field to be chosen before the ticket is able to be closed by an agent.

Ychwanegu sylw

Mewngofnodwch neu cofrestrwch i gyflwyno sylw.

Mewngofnodi
Cofrestru

New Feature Request

Awdur: James
Last update: 23 Awst 2021
Category: Functionality

Add an 'unspecified' option for Department, and make Department required for closure. - Community / Feature Request - Deskpro Support

Add an 'unspecified' option for Department, and make Department required for closure. Collecting Feedback

Ychwanegu sylw

Labelau