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How do I include ticket account addresses in emails? - Knowledgebase / Using Deskpro / Admin / Channels - Deskpro Support

This Article Kategorie Znalostní báze

How do I include ticket account addresses in emails?

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  • Naposledy aktualizoval/a: 8. 9. 2023 Lara Proud

You can display the ticket email account that an email was sent from as part of an email template. In the email body, add:

{{ ticket.email_account.use_email_address }}

To learn more about Email templates, take a look at our Editing Email Templates


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This Article Kategorie Znalostní báze
Autor
Paul Davies
Creation date
1. 8. 2023
Last update
8. 9. 2023
Publish date
8. 9. 2023