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Deskpro 5.15.0 Release - الأخبار / Release Announcements - Deskpro Support

فبراير 14 2018

Deskpro 5.15.0 Release

قائمة المؤلفين

We’re delighted to announce the release of Deskpro 5.15.0

 

Deskpro 5.15.0 includes the feature updates, improvements, and bug fixes listed below:

 

New Features:

 

  • Automated Zendesk and Kayako importer in product
  • New admin webhooks

 

Bug fixes and general improvements:

 

 

  • DP-1034 Deskpro notification service duplicates messages
  • DP-1033 Chat modal does not close first, messages from end user appear duplicated
  • DP-988 Cancel editing custom fields errors
  • DP-966 Onboarding tooltips dont work in safari
  • DP-944 New chat modal does not close after accepting chat
  • DP-936 CustomDefPerson error causing problem when exporting reports
  • DP-934 DP notification service was not working with SSL
  • DP-933 Improved performance and error handling when rendering multi select fields
  • DP-926 Custom fields: rename custom fields used by apps when app is deleted
  • DP-919 Hide database password in server logs
  • DP-917 Default email ports aren't set
  • DP-915 Allow to personalise login dropdown
  • DP-911 LDAP synchronisation issue
  • DP-909 Add settings to control hotlinked images
  • DP-905 Change api docs request body format to 'form-data' to update custom fields through V2 API
  • DP-899 Prevent emogrifier errors from blocking outgoing emails
  • DP-891 Enable beta features by default
  • DP-886 Exchage Fetcher -- find file size before downlaod
  • DP-864 Can't change Actions during Trigger update
  • DP-860 Problem installing trello app installing
  • DP-826 Reply sometimes does not send when applying snippet and resolving ticket in one action
  • DP-815 Using API to create ticket as user should change to user context
  • DP-801 Add ability to remove profile picture
  • DP-797 Parse image in incoming emails
  • DP-794 Update emogrifier
  • DP-788 Fix portal search on resolved tickets
  • DP-785 Modifying department permissions on macro breaks macro
  • DP-776 Apply user notification timeout setting for IM chat Browser Notification
  • DP-775 Fix errors because of missing language group
  • DP-774 In new tickets clicking on message moves text to note
  • DP-773 Additional warning when uninstalling a language
  • DP-770 POP3 looping message if message is not deleted properly after log out
  • DP-769 Create error.log file during error reporting if doesn't exist
  • DP-768 Exporting posts to PDF doesn't retain bold text styling
  • DP-765 Calculations of total integers in DPQL reports incorrect ignoring decimals
  • DP-745 Blank page on report export
  • DP-741 Improve compatibility with outgoing email servers (e.g. Exchange) with UTF8 emails
  • DP-740 API V2: Prop for ticket charges added
  • DP-739 Fix Snippets variable menu
  • DP-737 Agent snippets are missing
  • DP-736 Increase max CC limit on incoming emails
  • DP-734 Create task macro errors
  • DP-733 Enable beta features for new installs
  • DP-729 JSON parse error during browser notification
  • DP-728 Pusher -- user typing preview sending to all agents, should send to only participating chat agents.
  • DP-725 Date picker issue in Follow Ups
  • DP-723 Reset password email missing any explanation text
  • DP-722 Fix deleting custom reports
  • DP-720 Fail over on regular search if no result by the email
  • DP-718 SLA counters show faded sometimes
  • DP-715 Exporting reports to CSV or PDF issues
  • DP-714 Further Zapier Zaps improvement
  • DP-711 Redirects when using voting options disabled for robots/crawlers
  • DP-709 Creating filters/macros with labels including upper case characters appears blank
  • DP-705 Unable to set any "Ticket Created Date" apart from today
  • DP-704 File extension being changed / truncated
  • DP-703 Add ability to reference ticket by ID as well as by ref
  • DP-699 Chat transcript is sent from primary brand email address
  • DP-692 Add "emails" filter to GET /api/v2/people
  • DP-688 After logging in, all agents appear to be online for chat
  • DP-686 Improve calendar logic in followups
  • DP-674 Custom apps -- add option to define title
  • DP-673 Clean up of apps header text alignment
  • DP-672 Expand app if you click on icon in header
  • DP-671 Apps -- clicking gear while already in gear mode causes JS error
  • DP-670 Custom apps -- clicking help clears input
  • DP-622 Hide feedback and publish tab in agent interface if disabled
  • DP-619 Removed additional linebreaks in ticket email responses
  • DP-617 Chat widget translation phrases updated
  • DP-615 @mentions do not pull image from gravatar
  • DP-614 Unable to compare guide revisions
  • DP-607 Setting macro for pre-defined choice blank
  • DP-604 ticket_object_use_logs not populated in reports
  • DP-603 Include Problems table into DPQL
  • DP-602 Right click drop down menu to close tabs stuck
  • DP-601 Brand URL validation fails if primary domain contains the new domain as a substring
  • DP-600 Applying signatures from admin side strips styling
  • DP-598 Show notice to agents about browser notifications not working on non-https
  • DP-597 User chat sending attachments twice
  • DP-575 User portal ticket list dates in US format
  • DP-509 Plaintext option for ticket notification formatting
  • DP-200 Database file size verify failing on larger files
  • DP-195 V2 Agent IM group chats to departments
  • DP-194 Updated translation phrases throughout helpdesk
  • DP-192 Wrong message when deleting whole user/tickets
  • DP-176 Intermittent issue with outgoing email processing
  • DP-175 Improve Brand and Department default selected state on agent new ticket form
  • DP-174 Can't view files from zip file when it's bottom message
  • DP-169 Error with japanese chars in PDF
  • DP-152 Fix double encoding of utf8 characters in email subject
  • DP-128 CHAT: Closing the chat from the list doesn't pop the confirm message
  • DP-113 Serve text blobs with gzip

This update is available to on-premise customers straight away. The cloud platform will be updated at a later date. Contact support for more information.

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