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Reports

Custom date field not working with format function

Ben Henley

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Using the DPQL_COUNT function

Chynah Hayde

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Using LIKE and Wildcards

Chynah Hayde

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How can I strip HTML from message content in my report?

Chynah Hayde

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Displaying ticket messages in a report

Ben Henley

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What does the Agent Hours report track?

Ben Henley

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Export user data

Lauren Cumming

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Report to generate Ticket Custom Field IDs

Matthew Wray

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No results with tickets.person_email.email

Ben Henley

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How do I export Tickets?

Chynah Hayde

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How do I find low-rated knowledgebase articles?

Ben Henley

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What does the "Make this an agent dashboard" option do?

Christopher Nadeau

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Querying Custom Fields

Chynah Hayde

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My custom report just shows the query field names

Ben Henley

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Reporting on Linked Tickets

Matthew Wray

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Summing Ticket Billing Charges

Ben Henley

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Reporting on Reopened Tickets

Matthew Wray

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Can I include Satisfaction survey results in my reports?

Ben Henley

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How do I find the ID number of a Deskpro field or other item?

Jake Biddell

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How do I generate a report that doesn't include tickets created on the weekend?

John Davison

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Number of tickets created this year month by month compared to last year

Matthew Wray

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How do I run a report showing ticket activity grouped by agent and department?

John Davison

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How do I display dates in the US format in reports?

Benedict Sycamore

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Number of times Files have been downloaded from the Help Center

Matthew Wray

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Average Ticket Resolution Time

Matthew Wray

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Show tickets ordered by number of Agents who replied until Resolution

Matthew Wray

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Reports widget override examples

Matthew Wray

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First Contact Resolution

Matthew Wray

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Average time until first response

Matthew Wray

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"Please reference a specific column" error

Matthew Wray

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List of tickets with no agent reply in over 24 hours

Matthew Wray

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Retrieve Ticket Owner email addresses

Matthew Wray

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Report for Last Updated Tickets

Chynah Hayde

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