Product

11月 25 2019

Approvals

Feedback area changing to Community

Automatically create tasks with relative due dates

Addition of TLS 1.1 and 1.2 support for email connections

CC'd users are now listed in each email message

Forward and create new linked ticket

Improved Agent Permissions delineate access to Notes and Messages

Set an automatic review/expiry date for article content

Custom Fields for Downloads

Office365 simple email adaptor over EWS

Re-Open Tickets Time Limit

Sub-Statuses

Christopher Nadeau

0

Product

3月 12 2019

Pending Status

Custom Fields for Knowledgebase Article

Chat Queues

Add Brands to Feedback

Language sync

Brand Slugs

Emily Booth

0

Product

Product - Deskpro Support

Approvals

Feedback area changing to Community

Automatically create tasks with relative due dates

Addition of TLS 1.1 and 1.2 support for email connections

CC'd users are now listed in each email message

Forward and create new linked ticket

Improved Agent Permissions delineate access to Notes and Messages

Set an automatic review/expiry date for article content

Custom Fields for Downloads

Office365 simple email adaptor over EWS

Re-Open Tickets Time Limit

Sub-Statuses

Pending Status

Custom Fields for Knowledgebase Article

Chat Queues

Add Brands to Feedback

Language sync

Brand Slugs

Select Category

Select Date