We have added the ability to view the Message Source for Emails received by the helpdesk. Viewing the source code of an email can be helpful if you need insights about an email, or it can be beneficial for your support team to troubleshoot technical issues. Access the Message Source by clicking on the ⋮ menu and selecting View Source.


Normal Message (which displays the email in full)
Raw Message
HTML Body
Text Body
Full Email Source
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