The favicon is the small icon displayed at the top of browser tabs and next to bookmarks.
If you need to delete or change the Favion simply go back to the portal editor and click 'Delete Favicon' and add a new one.
How do I add a custom favicon to the user portal? - 知识库 / Deskpro Legacy - Deskpro Support
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How do I add a custom favicon to the user portal?
