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How can I show text on the Help Center only to a certain usergroup? - 知识库 / Using Deskpro / Admin / Help Center - Deskpro Support

How can I show text on the Help Center only to a certain usergroup?

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Question:

How do I edit a portal template to show some text only to users who belong to a particular Usergroup?

 

Answer:

First, find the ID number of the Usergroup you wish to show the text to in Admin > CRM > Usergroups

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Now add this to the Help Center template where you want the message to appear:

{% if app.user.isMemberOfUsergroup(N) %}

Text to display

{% endif %}

replacing N with the ID of the usergroup, and putting the message you want in place of "Text to display".

 

See the admin guide for Editing Help Center Templates.

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