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Restrict agent permissions to Knowledgebase (KB) - 反馈 / Feature Request - Deskpro Support

New Feature Request
Restrict agent permi... 社区
36

Restrict agent permissions to Knowledgebase (KB) Collecting Feedback

We would love the ability to restrict agent side permissions for KB articles (ie: some agents cannot see/access some articles)

Comments (1)

Matt Rowell
Yes, we need this as well as some of the KB articles we would publish include information that is not privy to all agents.

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是否需要密码提醒？
New Feature Request
Restrict agent permi... 社区

标签

Agents Knowledgebase Permissions
作者
James Warner
Last update
2020年10月13日
Category
Publish