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I would like to be able to create filters and reports for the Flags in tickets - 反馈 / Feature Request - Deskpro Support

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I would like to be able to create filters and reports for the Flags in tickets Collecting Feedback

It would be good if you could build a filter on the ticket flags. At the moment they're available to colour code, but you can't create a filter or report to group them all. Can this be added as a feature for future. Thanks

Comments (1)

Christian Mattart
Agent filters should let agents filter tickets by flag (and other criteria).

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