Adding Knowledgebase as an article in a ticket - 反馈 / Feature Request - Deskpro Support

Adding Knowledgebase as an article in a ticket Collecting Feedback

Allan Banks

When adding a KB article you are provided the option of "insert the entire contents of this article into your reply" Most of our KB articles are PDF attachments but it doesn't attach these. Is there anyway to include attachments?

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Philipp Bartsch

8 years ago

Define your .pdfs as downloads.

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New Feature Request

作者: Allan Banks
Creation date: 2013年2月15日
Last update: 2023年11月10日
Publish date: 2013年2月15日
Category: Publish

Adding Knowledgebase as an article in a ticket - 反馈 / Feature Request - Deskpro Support

Adding Knowledgebase as an article in a ticket Collecting Feedback

Comments (1)

添加一条评论

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