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Start Ticket in Agent Interface via URL
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Lost focus of a tab after refresh the site
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Manager Approval Process
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Non-english characters in urls
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Resend Message Option
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Problems and incidents as a criteria in Filters
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Agent Avatar
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Link to articles and guides in ticket replies?
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Link Articles and Guides to Ticket?
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The ability to see sites a user was on before they start a chat
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Allow admin to set agents offline for chat and voice
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Lock icon in condensed ticket list view
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Merge History and Search field in top navigation bar
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Converting Chats to Tickets automatically
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When copying text into Deskpro reply box, would like it to retain original formatting
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