列表视图 状态更改 点赞 标题 状态 评论 活动 0 Triggers for persons and organisation Report 0 MW 1 Ability to save filters for Persons/Organisations Report 0 MW 0 Title Field (Mr., Mrs., etc) Customization Report 0 MM 5 Bulk Delete Agents Collecting Feedback 0 SM 25 Dynamic dropdown custom ticket fields Collecting Feedback 1 AS IP 3 The ability to have a second ordering feature Collecting Feedback 0 CC 8 Image auto-resizing and lightbox functionality when creating Publish content Collecting Feedback 3 JG BR BR BR BR 5 Different feedback forms for tickets from different departments Collecting Feedback 0 m 2 Hyperlinks in "busy" message in chat Collecting Feedback 0 CD 12 The ability to set admins for specific brands Collecting Feedback 0 MA 0 Let agents include tasks and comments when printing tickets Report 0 CM 10 Most used contacts option Collecting Feedback 0 M 3 Warning / notification to reassign tickets before deleting user Collecting Feedback 0 MM 3 The ability to 'enable subject matching' on specified domains only Collecting Feedback 0 3 Notifications for attachments removed from emails due to file size Collecting Feedback 0 SW 4 Limit total number of tickets assigned to an agent Collecting Feedback 0 t 2 Prevent users from resolving tickets Collecting Feedback 0 3 Add an expiry date for Customer Satisfaction Survey Collecting Feedback 0 DC 5 Search by attachment name Collecting Feedback 1 M M 3 How to make Message and Subject field not required Collecting Feedback 3 JM JM MR RB 7 WHMCS App Collecting Feedback 0 AA LF 3 Copy of email via trigger should be included in the relevant ticket Collecting Feedback 0 SH 0 Change search defaults Collecting Feedback 0 AJ 12 recall message Collecting Feedback 0 aj 3 Have a setting to make it so agents must provide a label for tickets Collecting Feedback 0 M 0 (Add option to) Display "Last updated" instead of "Created" date for KB articles Report 0 K 7 Integrating Deskpro with Google Cloud Search Collecting Feedback 0 5 Custom fields for Guides Collecting Feedback 0 TH 4 Ability to limit the number of active sessions for users Collecting Feedback 0 m 1 Have the ability to pre-select and hide parent departments so only child departments are visible on ticket submission form Collecting Feedback 0 SB 1 Attaching multiple files to a ticket using the attach button, not the drag and drop method Collecting Feedback 0 M 0 Reporting on articles with searchwords Collecting Feedback 0 FI 4 Ability to update a ticket based off it's linked ticket Collecting Feedback 0 AW 4 Sync Deskpro contacts to Outlook In Development 1 C C 9 A permission that allows agents to only see certain CRM usergroups Collecting Feedback 1 J PB 7 Allow agents to choose Microphone and Speakers used by Voice Collecting Feedback 0 4 Add predefined articles to chat widget Collecting Feedback 0 AO 0 Allow admin to set agents offline for chat and voice Collecting Feedback 0 1 The ability to pick what Elasticsearch searches (eg. only tickets/articles/community etcc) Collecting Feedback 0 M 6 Custom Fields for Agent Profile Collecting Feedback 2 SK TH JS 1 Community Topic Filter view - want to see 'All' Collecting Feedback 0 MA 1 Make Deskpro recognise the organisation when it has been cc'd on an email Collecting Feedback 0 M 2 Character validation on the account registration form Collecting Feedback 0 DH 5 Mark agent as absent / enter substitution for agent Report 2 TB JS PH 1 Customise time options for follow ups Collecting Feedback 0 ME 3 Improve error messages when failing to view attachments Collecting Feedback 0 C 4 The ability to see sites a user was on before they start a chat Collecting Feedback 0 SB 2 Delete a field option without removing it from existing tickets Collecting Feedback 0 SH 1 Let agent choose default response status Collecting Feedback 0 GR 7 Ability to resize the subject section column Collecting Feedback 0 J 上一个页面1第 1 页2第 2 页3第 3 页4第 4 页5第 5 页6当前页面7第 7 页8第 8 页9第 9 页…25第 25 页下一个页面
