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Restrict agent permissions to Knowledgebase (KB) - Phản hồi / Feature Request - Deskpro Support

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Restrict agent permissions to Knowledgebase (KB) Collecting Feedback

We would love the ability to restrict agent side permissions for KB articles (ie: some agents cannot see/access some articles)

Comments (1)

Matthew Rowell
Yes, we need this as well as some of the KB articles we would publish include information that is not privy to all agents.

Thêm nhận xét

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