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Restrict agent permissions to Knowledgebase (KB) - Phản hồi / Feature Request - Deskpro Support

New Feature Request
Restrict agent permi... Phản hồi
36

Restrict agent permissions to Knowledgebase (KB) Collecting Feedback

We would love the ability to restrict agent side permissions for KB articles (ie: some agents cannot see/access some articles)

Comments (1)

Matt Rowell
Yes, we need this as well as some of the KB articles we would publish include information that is not privy to all agents.

Thêm nhận xét

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New Feature Request
Restrict agent permi... Phản hồi

Nhãn

Agents Knowledgebase Permissions
Tác giả
James Warner
Last update
13 thg 10, 2020
Category
Publish