Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?

Reporting for ignored calls on Voice Round Robin - Phản hồi / Feature Request - Deskpro Support

New Feature Request
Reporting for ignore... Phản hồi
16

Reporting for ignored calls on Voice Round Robin Collecting Feedback

Currently it’s possible to pull data on missed calls but it isn’t possible to view when agents ignore notifications from the round robin routing method and let the call skip to the next agent.

This would obviously be helpful for measuring agent proactivity.

Thêm nhận xét

Please log in or register to submit a comment.

Need a password reminder?
New Feature Request
Reporting for ignore... Phản hồi

Nhãn

Reports Voice
Tác giả
Brandon Skinner
Last update
19 thg 10, 2023