Channels
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Adding an Agent as a CC on an Email creates a Ticket
Yayımlanan: 8 Haz 2023
07 Eyl 2023 -
How do I enable logging for outgoing email?
Yayımlanan: 7 Mar 2013
07 Eyl 2023 -
I'm having trouble with replies being created as new tickets
Yayımlanan: 16 Haz 2023
07 Eyl 2023 -
Can I run an Email-only helpdesk?
Yayımlanan: 16 Haz 2023
07 Eyl 2023 -
How do I add an organization-wide email signature?
Yayımlanan: 8 Eyl 2023
08 Eyl 2023 -
Creating brand-specific Email Templates
Yayımlanan: 19 Eki 2023
019 Eki 2023 -
How do I include ticket account addresses in emails?
Yayımlanan: 8 Eyl 2023
08 Eyl 2023 -
I'm having trouble with an error: "Your message was not accepted because you are sending from an unknown email address."
Yayımlanan: 11 Eyl 2023
011 Eyl 2023 -
Exchange not displaying the correct 'From:' field
Yayımlanan: 11 Eyl 2023
011 Eyl 2023 -
I'm having trouble with tickets created via email identifying the wrong user
Yayımlanan: 11 Eyl 2023
011 Eyl 2023 -
I'm having trouble with forwarding user emails to the helpdesk
Yayımlanan: 11 Eyl 2023
011 Eyl 2023 -
Can I keep my existing support email address?
Yayımlanan: 13 Eyl 2023
013 Eyl 2023 -
I'm having trouble with incoming emails not being turned into tickets
Yayımlanan: 13 Eyl 2023
013 Eyl 2023 -
I'm having trouble with my new Gmail ticket account not sending email
Yayımlanan: 13 Eyl 2023
013 Eyl 2023 -
Why is the helpdesk rejecting emails when an agent 'Out of Office' automatic reply has been set up?
Yayımlanan: 13 Eyl 2023
013 Eyl 2023 -
How do I set up an email account for outgoing messages only?
Yayımlanan: 15 Eyl 2023
015 Eyl 2023 -
How do I create a custom button for my chat widget?
Yayımlanan: 20 Eyl 2023
020 Eyl 2023 -
Messenger Widget Options
Yayımlanan: 20 Eyl 2023
020 Eyl 2023 -
I'm having trouble with an Outlook message recall causing an email loop
Yayımlanan: 27 Eyl 2023
03 Eki 2023 -
How can I switch email clients whilst using Deskpro?
Yayımlanan: 27 Eyl 2023
027 Eyl 2023 -
What is the difference between Microsoft OWA and EWS?
Yayımlanan: 13 Kas 2018
06 Eki 2023 -
Why can't users or agents use email addresses that are also ticket accounts?
Yayımlanan: 27 Mar 2013
19 Oca 2024 -
Translating your Messenger Widget
Yayımlanan: 31 Mar 2023
09 Oca 2024 -
How do I show users which agents are following their tickets?
Yayımlanan: 30 May 2014
09 Oca 2024 -
Why can't some users see my messenger widget?
Yayımlanan: 13 Eyl 2023
09 Oca 2024 -
Meta App Review Template Videos - Facebook Messenger Self-Managed (On-Premise)
Yayımlanan: 24 Oca 2023
09 Oca 2024 -
How do I configure SPF and DKIM for sending mail through Deskpro servers?
Yayımlanan: 14 Mar 2014
024 Oca 2024 -
Switching from WhatsApp Twilio to WhatsApp Direct
Yayımlanan: 31 Oca 2024
01 Şub 2024 -
Banned WhatsApp Business Accounts
Yayımlanan: 27 Şub 2024
027 Şub 2024