Creating Reports
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Using the stat builder
Published: 22 mars 2018
025 juli 2018 -
Customising colour of charts on report custom dashboards
Published: 12 aug. 2021
012 aug. 2021 -
Querying Custom Fields
Published: 24 juni 2019
015 okt. 2019 -
How can I specify a sub-status in stats?
Published: 19 mars 2019
019 mars 2019 -
Updating Reports for 'is_hold'
Published: 12 mars 2019
012 mars 2019 -
What does the "Make this an agent dashboard" option do?
Published: 24 apr. 2019
024 apr. 2019 -
Reports widget override examples
Published: 29 jan. 2019
3{date} -
How do I display dates in the US format in reports?
Published: 9 maj 2018
02 jan. 2019 -
How can I see which tickets have been resolved by only one agent?
Published: 9 maj 2018
014 maj 2018 -
How do I export my tickets?
Published: 22 mars 2018
028 juli 2021 -
How do I reference specific dates when using reports?
Published: 22 mars 2018
022 mars 2018 -
Why is my custom stat just showing query field names?
Published: 22 mars 2018
014 maj 2018 -
What does the Agent Hours report track?
Published: 23 sep. 2014
0{date} -
Reports : DPQL Reference
Published: 22 mars 2018
08 okt. 2018 -
The users in my report have no names?
Published: 13 juli 2016
020 mars 2019 -
"Please reference a specific column" error
Published: 23 nov. 2015
01 apr. 2019 -
Random 'None' results with tickets.person_email.email
Published: 23 nov. 2015
0{date} -
How can I strip HTML from message content in my report?
Published: 13 okt. 2015
0{date} -
My report has stopped working with an "Unknown column reference tickets.charges.comment" error (Old)
Published: 1 okt. 2015
01 apr. 2019 -
What does 'is_hold' mean in the tickets table?
Published: 2 apr. 2015
013 mars 2019 -
My custom report with a lot of fields is failing
Published: 12 mars 2015
01 apr. 2019 -
How do I find low-rated knowledgebase articles using a custom report?
Published: 27 jan. 2015
017 apr. 2018 -
Custom date field not working with format function
Published: 8 jan. 2015
017 okt. 2019 -
"The following error occurred: Unknown column reference tickets.date_closed"
Published: 21 okt. 2014
01 apr. 2019