Skip to main content
Deskpro Support
Svenska
Bahasa Indonesia
Bălgarski
Čeština
Cymraeg
Dansk
Deutsch
Eesti keel
English
English (UK)
Español
Français
Hrvatski
Italiano
Latviešu valoda
Lietuvių kalba
Magyar
Malti
Nederlands
Norsk
Polski
Português (Brasil)
Português (Europeu)
Pусский
Română
Slovenčina
Slovenian
Suomen Kieli
Tiếng Việt
Türkçe
Ελληνικά
الإنجليزية
فارسی
日本語
英语(美国)
영어
Kontakta Oss
Logga in
New to Deskpro Support?
Register for an account
Stay Logged In?
Need a password reminder?
Help Center
Kunskapsbas
Kunskapsbas
Getting Started
(18)
7. Set up Live Chat
6. Manage your tickets
5. Create triggers to automate processes
4. Connect Deskpro to customer channels
3. Add agents to Deskpro
Visa alla artiklar i Getting Started
Sales, Billing & Legal
(29)
What happens if I want to change the number of agents I pay for?
Can I buy part-time or 'light' agent licenses?
My company is VAT-registered in the EU. How do I get an invoice for On-Premise without VAT?
I want to buy Deskpro but I need you to send me an invoice
Can I pay by check?
Visa alla artiklar i Sales, Billing & Legal
Using Deskpro
(260)
I'm having trouble deleting a table from a ticket reply
What is the size limit on attachments within Deskpro?
Gmail/Google Apps "modern security standards" email error
I'm having trouble with the agent interface displaying old tickets and notifications
Overriding Messenger settings
Visa alla artiklar i Using Deskpro
Additional Services
(15)
Do you provide training?
Can I import the tickets and other information from my legacy helpdesk?
What resources are available for teaching agents to use Deskpro?
Do you charge for updates to Deskpro?
Can Deskpro upgrade my on-premise instance on my behalf?
Visa alla artiklar i Additional Services
Developer & Reporting
(88)
What does the Agent Hours report track?
Using the Deskpro API browser
Displaying ticket messages in a report
I'm having trouble getting CSV import to work on my Cloud trial
How can I specify a sub-status in stats?
Visa alla artiklar i Developer & Reporting
Managing Deskpro On-Premise
(128)
Generating a server report file
"Some HTTP methods are being blocked by your server" error
What's the difference between Deskpro Cloud and Deskpro On-Premise?
I bought a license but entering the code into my On-Premise demo does nothing
Configure a proxy server for HTTP requests made by Deskpro
Visa alla artiklar i Managing Deskpro On-Premise