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Help Center
News
Product
News / Product - Deskpro Support
Product
Subscribe
Category
News
апр 24
2023
Apply quick actions without even opening a ticket
Lara Proud
0
Product (Agent)
апр 24
2023
Deskpro introduces its new Zoom app to enhance collaboration
Lara Proud
0
Product (Admin)
апр 24
2023
Integrate your Nutshell CRM with Deskpro
Lara Proud
0
Product (Admin)
апр 18
2023
Redirect messages to your different brands
Lara Proud
0
Product (Agent)
апр 18
2023
Integrate your SurveyMonkey account with Deskpro
Lara Proud
0
Product (Admin)
апр 6
2023
We have improved the UI Status and Urgency on Tickets
Lara Proud
0
Product (Agent)
мар 29
2023
Manage your reviews on the App Store with our latest channel
Lara Proud
0
Product (Admin)
мар 20
2023
Create an access point for your frequently used apps with Bookmarks
Lara Proud
0
Product (Admin)
мар 20
2023
New Companies House App launches for your helpdesk
Lara Proud
0
Product (Admin)
мар 14
2023
Deskpro Horizon speaks your language!
Lara Proud
0
Product (Admin)
мар 6
2023
Apply Time and Billing Charges using Email Action Codes
Lara Proud
0
Product (Agent)
мар 6
2023
Add a website of your choice to the helpdesk with our IFrame App
Lara Proud
0
Product (Admin)
феб 21
2023
Introducing our new YouTrack integration
Lara Proud
0
Product (Admin)
феб 21
2023
Integrate your Xero account with Deskpro
Lara Proud
0
Product (Admin)
феб 14
2023
Export multiple pages of tickets as a CSV
Lara Proud
0
Product (Agent)
феб 14
2023
Snippet variables now support more custom fields
Lara Proud
0
Product (Agent)
феб 7
2023
Improved Global Search Capabilities
Lara Proud
0
Product (Agent)
јан 24
2023
Introducing the new Facebook Channel in Deskpro
Lara Proud
0
Product (Admin)
јан 18
2023
Manage Agent Working Hours with Shifts
Lara Proud
0
Product (Admin)
јан 9
2023
Toggle the display order of ticket messages
Lara Proud
0
Product (Agent)
дец 6
2022
You can now search against custom fields to locate tickets
Lara Proud
0
Product (Agent)
дец 6
2022
We have added drag and drop to our Kanban View
Lara Proud
0
Product (Agent)
дец 6
2022
Introducing our new integration with TeamViewer!
David Anjonrin-Ohu
0
Product (Admin)
дец 6
2022
Introducing our GitLab integration!
David Anjonrin-Ohu
0
Product (Admin)
нов 28
2022
We have redesigned the Global Search UI
Lara Proud
0
Product (Agent)
нов 28
2022
We have changed the color of Agent Notes
Lara Proud
0
Product (Agent)
нов 28
2022
We are launching the Beta version of our Kanban View
Lara Proud
0
Product (Agent)
нов 28
2022
Ticket messages will open at the top of the most recent message
Lara Proud
0
Product (Agent)
нов 28
2022
Introducing our new Azure DevOps app!
David Anjonrin-Ohu
0
Product (Admin)
нов 15
2022
Let us know what you think of prospective Deskpro features
Lara Proud
0
Product (Agent)
нов 8
2022
You can now download a list of tickets as a CSV file
Lara Proud
0
Product (Agent)
нов 1
2022
We have updated the design for ticket views in the helpdesk
Lara Proud
0
Product (Agent)
нов 1
2022
We have enhanced the usefulness of our Labels feature
Lara Proud
0
Product (Agent)
нов 1
2022
Make managing Users seamless with SCIM provisioning
Lara Proud
0
Product (Admin)
окт 25
2022
We've made the helpdesk faster by optimizing loading speeds
Lara Proud
0
Product (Agent)
окт 25
2022
We have improved our Search functionality
Lara Proud
1
Product (Agent)
окт 17
2022
Introducing our new HubSpot app
Lara Proud
0
Product (Admin)
окт 17
2022
Introducing our new Pipedrive app
Lara Proud
0
Product (Admin)
окт 10
2022
We have increased the flexibility of the interface with resizable panels
Lara Proud
0
Product (Agent)
окт 10
2022
Get instant context with our new ticket preview feature
Lara Proud
0
Product (Agent)
окт 10
2022
Introducing our new Scratchpad App for convenient note-taking
Lara Proud
0
Product (Agent)
окт 4
2022
We have enhanced the design of our Header Bar and Tabs
Lara Proud
0
Product (Agent)
окт 4
2022
We have reduced the size of the reply box default state
Lara Proud
0
Product (Agent)
окт 4
2022
Active Status is now visible on Agent Avatars across the interface
Lara Proud
0
Product (Agent)
окт 4
2022
You can add Macros to run at ticket creation
Lara Proud
0
Product (Agent)
сеп 28
2022
We have optimized ticket loading speed
Lara Proud
0
Product (Agent)
сеп 20
2022
We have created two new SLA types
Lara Proud
0
Product (Admin)
сеп 20
2022
Set a User's organization automatically with a new Trigger Rule
Lara Proud
0
Product (Admin)
сеп 20
2022
Collapse and expand User Profiles to keep your workspace tidy
Lara Proud
0
Product (Agent)
сеп 13
2022
You can now download emails from a User's ticket
Lara Proud
0
Product (Agent)
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