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Reporting on Linked Tickets - Knowledgebase / Using Deskpro / Reports - Deskpro Support

Reporting on Linked Tickets

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If you'd like to view parent tickets and the child tickets associated with them you can run the report below:


SELECT tickets.id, tickets.subject

FROM tickets

WHERE tickets.parent_ticket.id <> 0

SPLIT BY tickets.parent_ticket.id, tickets.parent_ticket.subject


This will output a table per parent ticket,  containing all child tickets linked to it, as per the image below:

Uporabno Neuporabno

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