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Display 'TO' recipients in the ticket messages. - Community / Feature Request - Deskpro Support


Display 'TO' recipients in the ticket messages. Under Review

Recently, Deskpro changed the way it displays CC'd recipients for each message. Since this change, the following information about the 'TO' and 'CC' recipients has been removed:

With the new display method of cc'd participants, there is no longer any information about the 'TO' recipient easily visible. We would like the 'TO' information to be available with the 'CC' information.

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