Chat fields required to help with chat reporting - Community / Feature Request - Deskpro Support
Chat fields required to help with chat reporting Collecting Feedback
Would it be possible to prompt agents that have finished a chat to fill in the fields that are defined (product/problem type)? This would be great for when you are generating reports so you can see what the chat was marked as.
Dodaj komentar
Pred objavo komentarja se moraš prijaviti.