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Dejavnost
Adding CCs to tickets when creating them using the API
Planning Collecting Feedback
0
Changing the Download URL occasionally generates incorrect file size
Planning Collecting Feedback
0
Prevent PDF downloads from opening via raw URL
Planning Collecting Feedback
0
Expose online/offline status by department in live chat
Planning Under Review
0
Clicking Create Article in Tabular Results View
Planning Collecting Feedback
0
Allow responding to a different user
Planning Collecting Feedback
1
Add a filter 'To email address'
Planning Collecting Feedback
0
Integration with LanSweeper/DeskTop Central for Asset Selection
Planning Collecting Feedback
0
Light agents
Planning Collecting Feedback
1
One customer with several organizations
Planning Collecting Feedback
3
Default Notification settings per Agent Permission Group
Planning Collecting Feedback
0
Allow Users to modify (edit & delete) their Comments
Planning Collecting Feedback
0
Feature request: trigger on geolocation, emailcodes for users, email tab view
Planning Collecting Feedback
0
Change the colour of the Ticket Lock notice when ticket locked by another user.
Planning Collecting Feedback
0
Sort Replies in User Interface
Planning Collecting Feedback
0
Billing Report for hours only instead of days
Planning Collecting Feedback
0
Please add the OPEN DATE to the ticket view within People
Planning Collecting Feedback
0
Article Ordering
Planning Under Review
10
JSONP support for API
Planning Collecting Feedback
0
Disable "Change Password" functionality if user is from an external UserSource
Planning Collecting Feedback
2
Restrict knowledgebase categories queried when submitting tickets
Planning Collecting Feedback
0
Add a "copy message to new ticket" to ticket "Actions"
Planning Collecting Feedback
2
XMPP support for Live Chat
Planning Collecting Feedback
0
Option to send "the user email request for feedback" only once
Planning Collecting Feedback
0
Reporting Interface / Feedback Feed does not honor timezone
Planning Collecting Feedback
0
Stats for end users about the quality of support provided
Planning Under Review
1
Date picker for news section
Planning Collecting Feedback
0
Field mapping of external usersources
Planning Collecting Feedback
1
Better field layout - not just vertical
Planning Collecting Feedback
1
Sync Deskpro tasks with iCal, Google Cal?
Planning Collecting Feedback
1
Adding Knowledgebase as an article in a ticket
Planning Collecting Feedback
1
Mark individual messages on a ticket within a conversation with colors on ticket panel
Planning Collecting Feedback
0
E-Mail Notification Quick-Disable
Planning Collecting Feedback
0
Non-english characters in urls
Planning Collecting Feedback
0
Can't change the built in feedback status titles
Planning Collecting Feedback
0
Sort the built in lists by name
Planning Collecting Feedback
0
Suspend organisation similar to disabling a user
Planning Collecting Feedback
4
Use a better code editor when editing templates
Planning Collecting Feedback
1
Sort Ticket History
Planning Collecting Feedback
1
Collapsible Interface Elements
Planning Collecting Feedback
2
Reverse order of ticket reply section
Planning Collecting Feedback
10
Content "helpful" rating options
Planning Collecting Feedback
0
Trigger criteria for null or blank
Planning Collecting Feedback
1
Billing Default timer to Off
Planning Collecting Feedback
0
Different ticket refs per department
Planning Collecting Feedback
0
Agent on vacation or out of working hours setting for agents
Planning Collecting Feedback
14
Ability to open a chat with an agent-side
… Planning
1
Browser tabs having title as subject line of ticket open
Planning Collecting Feedback
0