More powerful "convert ticket to knowledgebase (kb) article" - Spätná väzba / Feature Request - Deskpro Support
More powerful "convert ticket to knowledgebase (kb) article" Collecting Feedback
Deskpro let Agents to convert a ticket to a new kb article. At this moment it only automatically publish the first message in the ticket. I think it would be very interesting if all the history messages remain in the kb automatically
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