Is there any hope to improve the loading speed of the agent page? On a slow internet connection it is practically prevent us tp use the system.
From the US i have 163 ms response time and 10/10 mbit bandwidth - in the system we have 60K+ tickets - but the loading time is unpredictible sometimes 10 minutes.
loading screen - Bug Report - Deskpro Support
Wow thought it was normal cause of Chrome memory hog but glad to see we are not the only ones. Hard to sell this app to other departments during my demo today. If it continues to lag like this my team will escalate their complaints. User experience is important.
Indeed myself and my team have experienced this issue and it's getting a little frustrating.