Link to knowledge base article - Spätná väzba / Feature Request - Deskpro Support
Link to knowledge base article Duplicate
When responding to a ticket, I sometimes want to include a link to a relevant knowledgebase article. Right now the process is a bit cumbersome: open the User Interface, find the article, and copy its URL from the browser address bar and then paste the URL in the ticket. It would be very useful to have a "Link to Knowledgebase" function that allows me to browse the article and insert the link.
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