Ability to link knowledge base (KB) articles into a ticket. Just like the sub menu in Actions of ticket: Link to KB Articles, for example.
This feature would be useful to know the following:
- the use of KB articles in the ticketing process.
- top KB articles used in ticket
- etc
댓글 등록
댓글을 작성하려면 로그인하거나 등록하셔야 합니다.